EQ-i 2.0

The EQ-i 2.0® assessment provides leaders and teams with a comprehensive framework for understanding the emotional and social skills that influence how they understand themselves, relate to others, make decisions, and respond to challenge.

Unlike fixed personality characteristics, emotional intelligence competencies can become intentional areas for development.

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Develop the Emotional Intelligence Behind Effective Leadership

Leadership happens in moments that rarely appear on an organizational chart.

A tense conversation. Difficult feedback. An unexpected change. An employee who needs support. A high-stakes decision. A conflict that needs to be addressed rather than avoided.

Technical expertise matters in these moments, but so does emotional intelligence.

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What Does the EQ-i 2.0 Measure?

The EQ-i 2.0 model examines 15 emotional intelligence competencies organized within five composite areas:

Self-Perception

How effectively do I understand and regard myself?

Self-Expression

How effectively do I express thoughts, emotions, and needs?

Interpersonal

How effectively do I build relationships, demonstrate empathy, and contribute to others?

Decision Making

How effectively do I integrate emotion, objectivity, problem-solving, and impulse control?

Stress Management

How effectively do I adapt, remain flexible, and manage stress?

Together, these areas provide a nuanced picture of how emotional intelligence may be influencing workplace effectiveness.

Depending on the engagement, organizations may use workplace, leadership, group, or multi-rater EQ 360® reports.

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Why Use Emotional Intelligence for Leadership Development?

Many leadership challenges are not simply knowledge problems.

A leader may know feedback needs to be given but struggle to deliver it effectively. Another may value collaboration yet become impatient under stress. A leader may be highly empathetic while having difficulty maintaining boundaries or making an unpopular decision.

EQ-i 2.0 gives leaders a framework for examining these tensions with greater precision.

It can support development around:

  • Self-awareness

  • Emotional expression

  • Empathy

  • Interpersonal relationships

  • Assertiveness

  • Decision-making

  • Problem-solving

  • Adaptability

  • Stress tolerance

  • Impulse control

  • Resilience

  • Change leadership

  • Conflict navigation

  • Coaching and feedback

At the team level, aggregate insights can also help leaders identify emotional intelligence strengths and development opportunities that may affect trust, communication, resilience, and performance.

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What Could an EQ-i 2.0 Program Look Like?

Emotional Intelligence at Work

2–3 hours

A foundational program that combines individual insight with practical emotional intelligence development.

Sample agenda:

  • Introduction to emotional intelligence

  • Explore the EQ-i 2.0 model

  • Interpret key individual results

  • Identify EI strengths

  • Explore balance across related competencies

  • Connect results to workplace situations

  • Select priority development areas

  • Create individual behavioral commitments

Depending on participant needs, individual interpretation conversations may accompany the group workshop.

Ideal for: leaders, managers, high-potential employees, and professional development cohorts.

Emotionally Intelligent Leadership

3–5 hours

A deeper leadership experience focused on applying EQ to the moments that most influence leadership effectiveness.

Sample agenda:

  • Leadership EQ profile

  • Emotional intelligence strengths and potential derailers

  • Authenticity and self-awareness

  • Empathy, relationships, and coaching

  • Assertiveness and difficult conversations

  • Decision-making under emotional pressure

  • Adaptability and change

  • Stress tolerance and resilience

  • Apply EI to current leadership challenges

  • Individual leadership development plan

Ideal for: executive teams, senior leaders, people managers, and leadership-development cohorts.

Building Emotionally Intelligent Leaders

3-4 session engagement

Session 1 — Awareness

  • EQ-i results and interpretation

  • Leadership strengths

  • Priority development areas

Session 2 — Relationships

  • Empathy

  • Interpersonal effectiveness

  • Feedback

  • Assertiveness and coaching

Session 3 — Decisions Under Pressure

  • Problem-solving

  • Reality testing

  • Impulse control

  • Stress management and adaptability

Optional Session 4 — Integration

  • Review behavioral progress

  • Apply EI to current business challenges

  • Peer coaching

  • Refine individual development goals

  • Establish accountability

Emotional Intelligence Becomes Powerful When It Becomes Behavioral

Understanding an EQ score is not the objective.

Recognizing the moments in which a leader needs to pause, adapt, listen, challenge, regulate, empathize, or act differently is.

Horizon Team Design helps leaders translate emotional intelligence insight into intentional leadership behavior.

Where Could Greater Emotional Intelligence Improve Leadership Effectiveness?

If self-awareness, interpersonal effectiveness, decision-making, stress management, or resilience are development priorities, EQ-i 2.0 may provide a valuable starting point.

Explore other tools that may fit your goals:

MBTI

Understand personality preferences that affect communication, decision-making, and leadership style.

DiSC

Build practical behavioral flexibility for communication, management, feedback, and conflict.

FIRO-B / FIRO Business

Examine the interpersonal needs that can influence trust, authority, and executive relationships.

CliftonStrengths

Identify natural talents and use them more intentionally across leadership and team responsibilities.